无法删除和IP Communicator关联的电话(CUCM)

今天挨踢小茶尝试在Cisco Unified Communications Manger(CUCM)里删除一个用户的电话的时候,出现了错误“Delete Failed [10206]. Cannot delete device that is used as a Primary Phone”。在排错中浪费了些时间,这里写下自己的经验。

在CUCM中,Primary phone的概念出现是跟随Cisco IP Communicator(CIPC),也就是软电话而出现的。当一个软电话的device绑定到了一个实体电话上的时候,实体电话就成为了primary phone。如果要删除处于primary phone状态的电话,必须先取消绑定关系,或者先删除绑定了的软电话设备。

官方文档解释如下:

Delete the Primary IP Phone
Due to these listed restrictions, when you try to delete the primary IP phone without the removal of the associated secondary soft−phone devices, you receive the Delete Failed [10206]. Cannot delete device that is used as a Primary Phone error message. Make sure to remove the association with the secondary soft−phone before you remove the primary IP phone.

解决方法非常简单,下面也顺带提一下Adjunct Licensing的概念:

Cisco Unified Communication Manager 6.x provides the ability to use adjunct licensing for a presence user who uses multiple devices. This feature allows the presence user, who already uses a Cisco Unified IP Phone, to require only a single Device License Unit instead of three when any secondary soft−phone devices are in use. The secondary soft−phone devices are limited to Cisco IP Communicator, Cisco Unified Personal Communicator, and Cisco Unified Mobile Communicator. The adjunct licensing is enabled through configuration on Cisco Unified Communication Manager, under the Primary Phone option for Cisco Unified Personal Communicator.

如果CUCM里面要新建一个Cisco IP Communicator, Cisco Unified Personal Communicator或 Cisco Unified Mobile Communicator,那么可以通过绑定已经存在的实体电话号码的方法,来达到节省License使用的目的(如果不绑定可能需要4个License,绑定了只需要1个)。



 
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该日志由 挨踢小茶 于2013年11月19日发表在 思科语音 分类下, 你可以发表评论,并在保留原文地址及作者的情况下引用到你的网站或博客。
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无法删除和IP Communicator关联的电话(CUCM):目前有3 条留言

  1. 地板
    轮盘讯特:

    楼主中午好

    2014-04-12 上午 11:57 [回复]
  2. 板凳
    砂泵:

    这是什么情况? ❓ 没遇到过

    2014-01-14 下午 2:40 [回复]
  3. 沙发
    特产:

    这个值得学习

    2013-11-25 下午 4:02 [回复]

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